d3lab/SMP Methodological Seminar
January 25 @ 3:00 pm - 4:30 pm
January 25, 2019 – Kevin Tolliver, U.S. Census Bureau
Other Census Attendees: Stephanie Coffey, Carolyn Pickering
Topic: A SMART Approach to using Text Messages to Increase Interviewer Compliance of Case Prioritization
The Survey of Income Program Participation (SIPP) has used case prioritization with the goal of reducing non-response bias since the 2016 data collection. While there is evidence that case prioritization has led to higher data quality, there is no mandate to ensure survey interviewers follow priority instructions. Without full interviewer compliance, the true effects of the prioritization cannot be evaluated. Beginning in the 2019 data collection, SIPP will test text messaging interviewers to see if notifications sent directly to their phone (as opposed to an email) affects how and when they work their cases. We plan to implement a SMART design aimed at finding the optimal messaging strategy to best encourage interviewers to follow priority instructions. This presentation discusses the design to date and seeks to further improve the design.